Our #1 priority here at Is Golf is your happiness. Which means we stand by our product 100%, no matter what, no questions asked, no holds barred, no ifs, no ands, no buts. If you have a problem, we will solve it. Refund it. Send you new socks. Whatever it takes. Just reach out to our Customer Happiness Team. We’re here for you. Happiness. Guaranteed.
To start a return, contact us at hello@is.golf.
How long do I have before making a return, and do I have to pay for shipping?
There is no time limit to return your order. After 14 days, a return shipping fee of $5 will be deducted from your refund.
How do I make a return?
A return label will be emailed to you immediately after refund request.
Can I still return items if they are worn, damaged, or have the tags removed?
Yes, you can return items so long as you are not 100% satisfied with your purchase.
Refunds
Refunds will be processed 2-3 days after we receive your package. The refund will be issued to your original payment account.
Exchange
You will receive your exchanged items 4-6 days after we receive your original order. No return shipping fee is required for you.
To start a return, contact us at hello@is.golf.